- Determine why the subscription pricing has changed
- Why my account costs have increased
- Clio Web App
- For details on your current subscription plan, please navigate to your Settings > Account and Payment Info > Payment Info.
- To see the current number of active users on the account, navigate to Settings > Manage Users.
- Click here for steps on deactivating a current user.
The cost of your Clio subscription is based on the number of active users/user licenses you have at the time of renewal. If you add an additional staff member, then your subscription price will increase accordingly on your next billing date.