Objective:
- Reopen/ Re-enable closed account
- Reactivate cancelled account
- Open / Activate Clio Account again
- Reactive my Clio account
- Accidentally closed Clio account
- Get Clio account back
Environment:
- Clio Manage
Additional Information:
- As per our Terms of Service (under section 10 "Cancellation and Termination") after 90 days from the cancellation or termination of a subscription, all Content associated with such subscription will be irrevocably deleted from the Service. If you're within the 90 day timeline, the account can be reopened.
Answer:
- The Account owner must send an Email to support@clio.com confirming reactivation. Please note, for security purposes the email sent must come from the Primary Subscriber/ Account Owner(s) email associated with Clio. In the body of the email please include the following: "Please reopen my account with the intention that I will continue to use my account and resume billing for my monthly or annual subscription."