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Can I Reactivate my Clio Account?

Objective:

  • Reopen/ Re-enable closed account
  • Reactivate cancelled account
  • Open / Activate Clio Account again
  • Reactive my Clio account
  • Accidentally closed Clio account
  • Get Clio account back

Environment:

  • Clio Manage

Additional Information:

  • As per our Terms of Service (under section 10 "Cancellation and Termination") after 90 days from the cancellation or termination of a subscription, all Content associated with such subscription will be irrevocably deleted from the Service. If you're within the 90 day timeline, the account can be reopened. 

Answer:

  • The Account owner must send an Email to support@clio.com confirming reactivation. Please note, for security purposes the email sent must come from the Primary Subscriber/ Account Owner(s) email associated with Clio. In the body of the email please include the following: "Please reopen my account with the intention that I will continue to use my account and resume billing for my monthly or annual subscription."
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