Objective:
- Can I add a Credit Note to unbilled Time Entries?
- Can I add a Credit Note to a Matter without having an existing Bill?
Environment:
- Clio Web App
Additional Information:
If you would like to track the time but not charge for it, you can change the Rate of an entry to 0
Answer:
No, Credit Notes or Write-Offs can currently only be applied to Approved Invoices. See this article for more information: Applying Write Offs and Credit Notes