Objective:
- Why can't I see the Outlook Add-in when I open an email sent to my Gmail address?
- Determine wether or not the Outlook plugin works with a non-Microsoft email address.
Environment:
- Clio Web App
- Office 365 Outlook
Additional Information:
Click here to find out more about the Outlook Add-in.
Answer:
The Clio Add-in only works with Microsoft-backed email accounts.