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KCS - Can I Use the Outlook Add-in With a non-Microsoft Address?

Objective:

  • Why can't I see the Outlook Add-in when I open an email sent to my Gmail address?
  • Determine wether or not the Outlook plugin works with a non-Microsoft email address.

Environment:

  • Clio Web App
  • Office 365 Outlook

Additional Information:

Click here to find out more about the Outlook Add-in.

Answer:

The Clio Add-in only works with Microsoft-backed email accounts.

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