KCS - Unable to Delete Items (Tasks, Communications, etc) using Chrome

Issue:

  • Unable to delete certain things in Clio (Task, Communications, etc)

Environment:

  • Clio Web App
  • Google Chrome

Additional Information:

This is caused by user clicking the "Prevent this page from creating additional dialogs" checkbox on the Delete confirmation popup

Cause:

User clicks Delete on something, and nothing happens (e.g. Tasks, Communications, etc...)

Resolution:

  1. Restart Chrome
  2. Clear your Browser Cache
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