Issue:
- Cannot see the File to Communication option within the Clio for Gmail Chrome Extension drop-down
Environment:
- Clio Web App
- Gmail
Additional Information:
If your issue is that you can not see the Clio for Gmail Chrome Extension button at all then please see this article.
Cause:
There are a few reasons for this listed below.
Resolution:
- Ensure that you viewing a specific email (and not your general inbox)
- Ensure that you are not trying to file an email within the split screen preview in Gmail