Issue:
- Edits Made to Invoices in Quickbooks Online are Causing Errors
- Get an error in Clio when making edits to Bills in Quickbooks
- Changes made to Bills in QBO aren't reflected in Clio.
Environment:
- Clio Web App
- Quickbooks Online
Additional Information:
- n/a
Cause:
- You cannot edit invoices that are synced from Clio in Quickbooks Online.
Resolution:
- All changes to linked invoices must be made in Clio, and not in Quickbooks.
- Changes made in Clio will sync over to Quickbooks, but the opposite isn't true.