Issue:
- Templates downloaded from the Migration Templates page are supposed to be .CSV files, but are downloading as .XLS files
- .csv files downloading as .xls files
Environment:
- Clio Web App
Additional Information:
n/a
Cause:
The Browser may be impacting the file format. The following browsers may impact the file format:
- Microsoft Edge
Resolution:
Try the download in a new browser. Preferably Chrome or Firefox.