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Migration Templates Not Downloading in Correct File Format


  • Templates downloaded from the Migration Templates page are supposed to be .CSV files, but are downloading as .XLS files
  • .csv files downloading as .xls files


  • Clio Web App

Additional Information:



The Browser may be impacting the file format. The following browsers may impact the file format:

  • Microsoft Edge


Try the download in a new browser. Preferably Chrome or Firefox.


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