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Why is my Task List Duplicating?

Objective:

  • Task Lists are duplicating 

Environment:

  • Clio Manage

Additional Information:

Answer:

  • User is adding the Task from within the Matter, and is selecting the Task from the Task list, and clicking the Task list name multiple times without realizing it's been added. Scroll down after selecting the Task list from the pick-list. 
  • It is possible the Task List was assigned through Task Automation when creating the Matter and then the Task List later being assigned manually. You can find this information by looking within the Matter Timeline and seeing if the Tasks were created the same time the Matter was created.
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