- Can't Change Reward
- Can't Update Contingency Fee
- Unable to Update Award
- Unable to save Award
- Clio Web App
The Contingency Fee has already been billed (once a Contingency Fee reward has been Billed it cannot be edited as it is locked onto a Bill). You would need to void or delete the Bill to update the reward.
If you wish to avoid voiding or deleting the Bill, you can create a Flat Rate time entry in order to bill for the difference between the original Contingency Award and the new Contingency Award.
See here for more information: How to Create a Flat Rate Entry in a Matter
Your Billing Rate Visibility is set to None