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Why Can't I Update My Contingency Fee Reward?

Objective:

  • Can't Change Reward
  • Can't Update Contingency Fee
  • Unable to Update Award 
  • Unable to save Award 

Environment:

  • Clio Web App

Additional Information:

Answer:

The Contingency Fee has already been billed (once a Contingency Fee reward has been Billed it cannot be edited as it is locked onto a Bill). You would need to void or delete the Bill to update the reward.

If you wish to avoid voiding or deleting the Bill, you can create a Flat Rate time entry in order to bill for the difference between the original Contingency Award and the new Contingency Award. 

See here for more information: How to Create a Flat Rate Entry in a Matter

OR

Your Billing Rate Visibility is set to None

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