- Unable to edit Contingency or Flat Fee Matters if user Billing Visibility is set to none
- Clio Web App
- Users with no billing visibility are unable to edit contingency or flat fee Matters
Having no billing visibility means the user is unable to set/see the contingency or flat fee amount, and so the field is blank. They are thus unable to edit the Matter and save it because these fields are required, but are appearing as blank.
- Set Billing visibility to limited or all