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Does Clio offer Training for Users/Licenses added after original purchase date?

Objective:

  • Added a new user to account
  • Paralegal training
  • A new person in the firm
  • New user training

Environment:

  • Clio Manage
  • Clio Grow
  • Clio Suite

Additional Information:

If your firm is adding 5 user licenses or more, please contact Support via chat or phone and ask to speak to your Account Manager who can determine whether or not your firm qualifies for personalized training from our Customer Onboarding Team.

Answer:

Our Customer Onboarding Team does not provide personalized training for each new person added to your Clio Account. Instead, Clio offers weekly live Webinars and an excellent self-directed learning platform called Clio Academy. These services, along with unlimited Support, will assist your Attorneys and Administrative Support Staff to become adept at using our Clio products. For more information please visit:

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