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Does Vonage create time entries based on custom Matter or Client billing rates?


  • Vonage creating time entries for phone logs based on default billing rate 
  • Vonage creating time entries for phone logs for the wrong rate 


  • Clio Manage
  • Vonage G-unify application

Additional Information:

If you would like this feature, you will want to contact Vonage to submit a feature request as Vonage is a third party application and as such Clio is unable to change its capabilities.


Vonage is able to create time entries with the default rate of different users, but not for the custom rates of Matters or Contacts. If you have a custom rate on a given Matter or Contact, you will need to edit the time entries rates after the time entries have been added. 

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