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Closing a Matter in New Clio generates an Error Message


  • Closing a Matter in New Clio causes an error message: "Error: Please try again" in a red banner in the bottom right hand corner. 


  • Clio Web App

Additional Information:



The Contact has been removed from the Matter. 


  1. Edit the Matter
  2. Add a Contact in
  3. Click Save Matter
  4. Change the status from Open to Closed on the Matter dashboard. 


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