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Why Am I Getting an Error Message When Closing a Matter in Clio Manage?


  • Closing a Matter in New Clio causes an error message: "Error: Please try again" in a red banner in the bottom right hand corner. 


  • Clio Manage

Additional Information:

  • n/a


The Contact has been removed from the Matter. 


  1. Click Edit matter at the top right of the Matter
  2. Add a Contact to the Matter
  3. Click Save matter
  4. Change the status from Open to Closed on the Matter Dashboard


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