Why Am I Getting an Error Message When Closing a Matter in Clio Manage?

Issue:

• Closing a Matter in New Clio causes an error message: "Error: Please try again" in a red banner in the bottom right hand corner. 

Environment:

• Clio Manage

Additional Information:

• n/a

Cause:

The Contact has been removed from the Matter. 

Resolution:

1. Click Edit matter at the top right of the Matter
2. Add a Contact to the Matter
3. Click Save matter
4. Change the status from Open to Closed on the Matter Dashboard