Error Message: "You are not authorized with Clio. Do you wish to Authorize?"

Issue:

• There's a pop-up on my screen that's asking me to authorize Clio
• Reauthorizing ClicktoFile

Environment:

• Clio Web App
• Click to File
• ClicktoFile

Additional Information:

n/a

Cause:

Click to File has become de-authorized

Resolution:

1. Open Outlook 
2. Select the Click To File tab
3. Click on Change Configuration
4. Confirm your credentials