This article may be out of date!
Visit the New Knowledge Center

Error Message: "You are not authorized with Clio. Do you wish to Authorize?"

Issue:

  • There's a pop-up on my screen that's asking me to authorize Clio
  • Reauthorizing ClicktoFile

Environment:

  • Clio Web App
  • Click to File
  • ClicktoFile

Additional Information:

n/a

Cause:

Click to File has become de-authorized

Resolution:

  1. Open Outlook 
  2. Select the Click To File tab
  3. Click on Change Configuration
  4. Confirm your credentials
Was this article helpful?
This information is confusing or wrong
This isn't the information that I was looking for
I don't like this functionality