This article may be out of date!
Visit the New Knowledge Center

Why is My Email to Maildrop Bouncing Back From the Server?


  • Why is my email to Maildrop being returned from the server?
  • Error message: Undelivered Mail Returned to Sender
  • Email bounces back


  • Clio Manage

Additional Information:

  • Sometimes the encoding changes depending on the settings in your computer/browser/email client. Check to make sure that the '+' sign in the email hasn't been replaced with '%2B'. If so, delete the '%2B' and replace it with '+'.


This can happen when you are attempting to send the email to an invalid email address. Make sure you are sending/forwarding the email to the correct email address.



Was this article helpful?
This information is confusing or wrong
This isn't the information that I was looking for
I don't like this functionality