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Issue: When $0 Payment Entered on a Matter in Multi-matter Bill Payment, $0 Payment Transaction Appears under Payments Tab.

December 24, 2020 03:45

Issue:

$0 Payments appear in multi-Matter Bill payments when 0 entered as the payment amount

Environment:

Clio Manage

Additional Information:

Cause:

When $0 payment entered on an individual Matter in Multi-Matter Bill payment along with another payment higher than $0, $0 payments transaction appears under Payments tab.

Workaround:

Don't type "0" in payment field, just leave the field blank. When the Payment is received only the Matters with values entered will have payments associated to them.