KCS - When a Payment is Applied to a Multi-Matter Bill, which Bill is Paid First?

Objective:

  • What is the payment hierarchy on an invoice with multiple matters?
  • Is the oldest invoice paid first on a multi matter bill?

Environment:

  • Clio Web App

Additional Information:

n/a

Answer:

Payments are applied to the oldest invoice first. If there is interest, a payment will be applied to the principle of the bill first, followed by the interest, and then move on to the next bill.

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