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Issue: Unable to Edit or Create some Matters in New Clio due to blank Statute of Limitations Reminders

March 11, 2019 21:25

Issue:

Unable to Edit or Create some Matters in New Clio due to blank Statute of Limitations Reminders

Environment:

Clio Web App

Additional Information:

Continuously loading when editing or creating Matters that have blank Statute of Limitations reminders. This continues even if the reminders are removed

Cause:

Blank Statute of Limitations reminders is causing the Matter to not save, even when removing them, the Matter still identifies the reminders to be blank.

Workaround:

Editing the Matters to remove the blank Statute of Limitations reminders in previous Clio will allow you to edit Matters in new Clio going forward