- Error Code in QuickBooks Online
- Clio Web App
- Quickbooks Web App
This error message indicates the account has been closed to editing on the Quickbooks side. This is often done by accountants after they have gone over and reconciled a period so that no further changes can be made to that period. To resolve this, the User should speak to the person that did this in order to clarify why.
Please note: They can still make changes to or add items within the closed period manually through the Quickbooks website, but Clio is unable to update any changes through the API.
1. Go to the Home tab in Quickbooks
2. Click on the gear icon in the top right and select "Company Settings"
3. Click the Advanced tab
4. In the Accounting Section, there is an item that says "Close the Books" This date needs to be changed in order for Clio to sync any items before that date. The Clio user will want to consult the accountant or whomever set the date.