The Clio Cloud Conference is happening October 26-29. Save your spot.

Outlook Desktop Sync Error Code 403 Because Sync Tool Needs to be Reset


  • Error code in Outlook Desktop Sync, encountered when attempting to log in


  • Clio Manage
  • Outlook Desktop Application

Additional Information:

Full Error:

"Unable to connect with Server.

 Status code: 403

 Internet Error: 0

 Couldn't log you in as ''.  Please check your username and password."


The Outlook Desktop sync has been provided an invalid username and password, or something is causing the username/password to not be accepted


Contact Clio's Support team for help with resetting the Clio Sync

Was this article helpful?
This information is confusing or wrong
This isn't the information that I was looking for
I don't like this functionality