- Error code in Outlook Desktop Sync, encountered when attempting to log in
- Clio Web App
- Outlook Desktop Application
"Unable to connect with Server.
Status code: 403
Internet Error: 0
Couldn't log you in as 'email@example.com'. Please check your username and password."
The Outlook Desktop sync has been provided an invalid username and password, or something is causing the username/password to not be accepted
Temporarily disable Two Factor Authentication in order to connect the Outlook Desktop Sync. Once the connection is complete, 2FA can be re-enabled.