I Receive a "CounselLink Could Not Find a Matter Assigned to your Law Firm with a Law Firm Matter ID" Error When Submitting LEDES Billing in CounselLink

Issue:

• CounselLink Error Description after submitting a LEDES bill reads "There are no matters assigned to your law firm with a Law Firm Matter ID..." followed by the Clio Matter Number

Environment:

• Clio Manage
• CounselLink

Cause:

The Matter in CounselLink has not been assigned the Clio Matter Number

Resolution:

1. Navigate to the Matter in CounselLink
2. Click Edit
3. Insert the Clio Matter Number in the Matter ID field
4. Save
5. Re-upload the LEDES Bill