Objective:

• How long does it take for a Client or Matter folder to show up in Dropbox?

Environment:

• Clio Manage
• Dropbox

Additional Information:

The sync communicates with the web version of Dropbox. It may take longer for the information to sync from the Dropbox web application to the Desktop version.

Answer:

It can take up to 10 minutes for Clio to create Matter and Client folders after a Matter is created.