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Clio Payments: When Will a Bill Move From Unpaid to Paid?

Question:

  • How long after a Bill is paid using Clio Payments will it move from Unpaid to Paid?
  • My Client paid a Bill with Clio Payments. When will the Bill show as Paid?
  • An Invoice was paid through Clio Payments but it's still showing as Unpaid, why?

Environment:

  • Clio Manage

Additional Information:

  • n/a

Answer:

Once a Bill has been paid using Clio Payments, the payment details will be sent to Lawpay for processing. This can take up to 48 hours. While the payment is being processed the Bill will remain in the "Unpaid" Status.

Once the payment has been processed, the Bill will transition to the "Paid" status.

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