Objective:

• Can I search for "&" in Global Search?
• How are special characters treated in Global Search?
• Treatment of special characters in ElasticSearch

Environment:

• Clio Web App

Additional Information:

You will not be able to search contact/matter names by special characters only. We recommend using letters instead of special characters. For example, use "and" instead of "&".

Answer:

Global Search uses ElasticSearch. ElasticSearch strips out special characters when searching.

For example: If you search for "M & N", search will show results for "M N".