- Missing addresses, phone numbers, or email addresses when exporting my persons and companies
- Clio Manage
When exporting Contacts, Clio follows the formatting standards of Outlook Contact CSVs, which only permits a single address, phone number, or email address of a given type. Clio uses the Outlook Contact CSV format as its export format since it is a standard convention used for importing and exporting between many different software.
Clio uses the same file format when exporting using Data Escrow.
If there are multiple addresses, phone numbers, or email addresses of the same type (e.g. Work phone number, or Billing address), Clio will only export the first record of a given type. Phone number types or: Other, Pager, Skype currently will not be included on the export. The data in these fields will need to be manually entered into the exported CSV file under their respective columns.