Objective:

• Understand what Secure Messages are included in Matter's messages
• My messages versus Matter's messages
• Where can I find Secure Messages from my Clients?

Environment:

• Clio Manage

Additional Information:

n/a

Answer:

My threads: Includes messages on which you are the sender or recipient.
Matter threads: Includes messages that are linked with Matters to which you have access (you may not be attached as a recipient to the actual Secure Message).