Objective:
- Understand what Secure Messages are included in Matter's messages
- My messages versus Matter's messages
- Where can I find Secure Messages from my Clients?
Environment:
- Clio Manage
Additional Information:
n/a
Answer:
My threads: Includes messages on which you are the sender or recipient.
Matter threads: Includes messages that are linked with Matters to which you have access (you may not be attached as a recipient to the actual Secure Message).