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Document Automation is Taking a Very Long Time

Objective:

  • Why is Document Automation Currently so Slow?

Environment:

  • Clio Web App

Additional Information:

n/a

Answer:

Document Automation is powered by a 3rd party service called Nintex DocGen® (formerly Drawloop). On occasion, we experience delays from Nintex, causing longer wait times when generating documents from within Clio. We appreciate your patience while we work with Nintex to resolve the issue.

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