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Why is Document Automation Loading Slowly?

Objective:

  • Why is Document Automation Currently so Slow?

Environment:

  • Clio Manage

Additional Information:

n/a

Answer:

  • A possible solution is to clear your browser's cache and try again. An overloaded cache/browser history can slow certain processes down. Further instructions for clearing your browser's cache can be found here.

Document Automation is powered by a 3rd party service called Nintex DocGen® (formerly Drawloop). On occasion, we experience delays from Nintex, causing longer wait times when generating documents from within Clio. We appreciate your patience while we work with Nintex to resolve the issue.

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