Introducing The Law Community, the online community just for Clio customers. Sign up now.

Clio Connect Email Notification Does Not Display the View Document Link

Issue:

  • View Document link is missing when I view my Clio Connect Email Notifications

Environment:

  • Clio Manage

Additional Information:

n/a

Cause:

Certain Email Programs (including Earthlink) have trouble displaying interactive buttons. 

Resolution:

  1. Highlight all text in the Email to reveal any hidden text
  2. Locate the words View Document
  3. Click that text

 

Was this article helpful?
This information is confusing or wrong
This isn't the information that I was looking for
I don't like this functionality