Clio Connect Email Notification Does Not Display the View Document Link

Issue:

• View Document link is missing when I view my Clio Connect Email Notifications

Environment:

• Clio Manage

Additional Information:

n/a

Cause:

Certain Email Programs (including Earthlink) have trouble displaying interactive buttons. 

Resolution:

1. Highlight all text in the Email to reveal any hidden text
2. Locate the words View Document
3. Click that text