Does your firm need to work from home due to COVID-19? Check out these key resources.

Why Don't I See Clio Payments In Settings?

Objective:

  • To learn why I don't have access to the Online Payments feature
  • Unable to see Clio payments in settings

Environment:

  • Clio Manage

Additional Information:

n/a

Answer:

One reason why is that you do not have administrative permissions in Clio. To learn how to change user permissions, please click here.

Additionally, Clio Payments is only available to our North American Customers. More information on this can be found here.

If you are located in North America, check your Firm Address within Settings to ensure it is set to the correct address.

Was this article helpful?
This information is confusing or wrong
This isn't the information that I was looking for
I don't like this functionality