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Why Don't I See Online Payments In Settings?

Objective:

  • To learn why I don't have access to the Online Payments feature

Environment:

  • Clio Web App

Additional Information:

n/a

Answer:

One reason why is that you do not have administrative permissions in Clio. To learn how to change user permissions, please click here.

Another reason why is if you are located in the UK, unfortunately, Clio Payments is only available to our North American Customers.  More information on this can be found here.

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