Learn how legal professionals use technology to adapt to consumer expectations in the 2021 Legal Trends Report

Why Don't I See Online Payments In Settings?

Objective:

  • To learn why I don't have access to the Online Payments feature in the LawPay Integration
  • Unable to see Online payments in settings in the LawPay Integration

Environment:

  • Clio Manage

Additional Information:

n/a

Answer:

One reason why is that you do not have administrative permissions in Clio. To learn how to change user permissions, please click here.

Additionally, the LawPay Integration is only available to our North American Customers. More information on this can be found here.

If you are located in North America, check your Firm Address within Settings to ensure it is set to the correct address.

Was this article helpful?
This information is confusing or wrong
This isn't the information that I was looking for
I don't like this functionality