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Automatically Logs Into My Old Office 365 Account when Setting up Sync


  • When I attempt to sync my new Office 365 account, Clio remembers my old account information and logs me back into my old Office 365 account.


  • Clio Manage
  • Office 365

Additional Information:

KCS - When To Use an Incognito, Private Browsing or InPrivate Session?


Your Office 365 account has been given access to Clio, so when you attempt to reset the sync, Clio will automatically connect you to this original Office 365 account. 


  1. Revoke Clio's Access in Office 365
  2. Navigate back to Clio
  3. Set Up the Office 365 Calendar and Contact Sync


  1. Open your Browser in Incognito/Private Browsing Mode
  2. Log to Clio
  3. Ensure that you have disconnected the Office 365 integration in Clio
  4. Set Up the Office 365 Calendar and Contact Sync




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