Objective:

• Troubleshooting the Outlook Desktop Sync

Environment:

• Outlook Desktop Sync

Additional Information:

Some Outlook Sync issues caused by Outlook permissions may be resolved by running Clio's Outlook Desktop Sync as an Administrator. 

Procedure:

1. If it's already open, close the Outlook Sync Setup application (click File, then Exit)
2. Right-click the Outlook Sync Setup application
3. Select Run as administrator