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How to Stop Downloads Opening Automatically in Chrome?

Objective:

  • Stop auto-opening downloads in Chrome
  • Chrome is trying to open files I download
  • The error message that file cannot be opened when downloading QuickBooks IIF file from Clio

Environment:

  • Google Chrome

Additional Information:

n/a

Procedure:

  1. Open Google Chrome
  2. Click on the three vertical dots at the top-right corner of the Window
  3. Click Settings
  4. Scroll down to the bottom of the Settings window and click Advanced
  5. In the Downloads section, click the toggle for Ask where to save each file before downloading so that the toggle icon is showing blue
    Settings_2020-01-16_16-03-12.png
  6. Go back to the Advanced Settings page, and click Site settings
  7. Click on Automatic downloads
    Settings_-_Site_Settings_2020-01-16_16-03-38.png
  8. Click the toggle for Do not allow any site to download multiple files automatically so that the toggle icon is showing blue.Settings_-_Automatic_downloads_2020-01-16_16-07-27.png
    It should now look like this:
    Settings_-_Automatic_downloads_2020-01-16_16-07-49.png
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