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Why is OneDrive Creating Folders for Closed Matters?

Objective:

  • After I archive a folder OneDrive creates it again.
  • OneDrive folders
  • Closed Matters
  • How does OneDrive react to closed Matters?
  • Matter status
  • OneDrive status

Environment:

  • Clio Manage

Additional Information:

n/a

Answer:

This could be happening because the Matter is still Open in Clio. Please verify that the "Status" is "Closed", as having a "Closed Date" does not necessarily mean a Matter is closed.

 

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