Issue:
- Duplicate Matter folders being created and getting error message "Weird. That page or file isn't there anymore" in some accounts
Environment:
- Clio Manage
Additional Information:
- When navigating to the Documents subtab of a Matter, the subtab shows an error message "Weird. That page or file isn't there anymore" despite there being previously uploaded Documents.
Cause:
- The Document folders are being duplicated and the Matter is connected to the wrong folder, causing the error message to appear.
Fix:
- Navigate to the Matter
- Click Edit Matter
- Switch the Matter Permissions from one "Group" to another, then switch it back