Objective:
- I'm receiving a Law Firm Matter ID error when submitting my LEDES bills.
- My invoices are being rejected by LEDES because of my Matter ID
- How do I find the source of my Matter ID error in Clio?
Environment:
- Clio Web App
Additional Information:
Common Errors:
I Get a "LAW_FIRM_MATTER_ID Longer Than 20 Characters" Error When Submitting a LEDES Bill
Answer:
The Law Firm Matter ID is the LEDES assigned Matter code which is mapped from the Clio Matter Display Number. If you're receiving an error for the Law Firm Matter ID, you will have to ensure that your Clio Matter Display Number is linked in your LEDES Billing application. To do this, you will have to navigate into your Billing application and enter your Clio Matter Display Number in Firm Matter ID field when editing your Matter.