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Credit Card Payment Isn't Appearing on my Bill


  • How long does it take for my Clio Payment to appear on a Invoice after I charge my client's Visa/Mastercard/American Express card?
  • Processing a credit card using ClioPayments
  • Why am I not seeing a payment on an invoice?
  • When will my client's credit card payment show?
  • How long after a credit card payment is submitted, until an Invoice is Paid?
  • How Long Does it Take to Process a Credit Card in Clio?
  • Credit card payment not showing


  • Clio Manage
  • Clio Payments

Additional Information:

While a payment is pending, the amount Pending will appear under the Clio Payment tab of the Payments section. 

Also see: How to tell if my Clio Payment was successful


There is a 24-48 hour processing period between when the payment is submitted and when it is completed. The payment will not be applied to the Bill until the processing is completed however, the client and firm will receive a receipt immediately.

If the Credit Card payment is marked as Complete in Clio and is not showing up on the Bill, please contact Support. 

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