KCS - Why Is The Clio Connect Time Zone Incorrect?

Objective:

  • Understand why the Clio Connect Time Zone doesn't match the firm's time zone

Environment:

  • Clio Web App

Additional Information:

Time Zone is established when creating a Clio Connect account. To update the Time Zone within the Clio Connect account, please refer to the article here.

Answer:

When the Clio Connect account was created, the Time Zone was not selected, therefore, it defaults to Pacific time. 

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