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Clio for Co-Counsel was formerly called Clio Connect. (North American accounts only)
It remains Clio Connect for EMEA customers.
If you are looking for support articles on our enhanced client portal, Clio for Clients, access them here.

Internal messages were formerly called secure messages. (North American accounts only)
It remains Secure Messages for EMEA customers.

Why Is The Clio Connect Time Zone Incorrect?

January 22, 2021 22:40

Objective:

Understand why the Clio Connect Time Zone doesn't match the firm's time zone

Environment:

Clio Manage
Clio Connect

Additional Information:

Time Zone is established when creating a Clio Connect account. To update the Time Zone within the Clio Connect account, please refer to the article here.

Answer:

When the Clio Connect account was created, the Time Zone was not selected, therefore, it defaults to Pacific time.