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How To Cancel a Credit Card Refund

Objective:

  • How to undo a refund for Clio Payments 

Environment:

  • Clio Web App
  • LawPay 

Additional Information:

  • The cancellation must be performed in LawPay 

Procedure:

  1. Select the Transaction tab
  2. Locate and select the Refund transaction on the current page
  3. Select Void on the Transaction  

 

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