Objective:
- Why is my Contact not coming up when I search the app on my phone?
- Does the Search on the mobile app work differently from the web application?
- Why is my Activity Category not showing in my search when I'm adding a Time Entry on my iPhone?
Environment:
- Clio iPhone App
- Clio iPad App
- Clio Android App
Additional Information:
n/a
Answer:
The Search on the mobile applications looks for an exact match for the phrase that you've entered. Here are some guidelines:
- Search terms must be entered in their exact order (e.g, "Real Estate Sale" will not come up if you search for "Sale Real Estate")
- If entering multiple search terms, all words that come between must be included (e.g., "Jane A. Doe" will not come up if you search for "Jane Doe")