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Why can't I see Clio Payments as an option for Payment Account Provider?


  • Clio Payments does not appear to be an option under "Choose your payment account provider" when trying to set up Clio Payments


  • Clio Web App

Additional Information:

Clio Payments will not be an option in the Online Payments set up until either Canada or US has been selected.

For more information on how to set up Clio Payments, please see: Here 


You will need to change select a country for the firms address. To do so:

  1. Click Settings
  2. Click Account and Payment Info 
  3. Choose either US or Canada in the Address dropdown
  4. Click Save New Information
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