Learn from the best and brightest in legal, technology, and beyond! Join us at the 2019 Clio Cloud Conference — San Diego | October 21-22, 2019.

Can a Client Overpay an Invoice Using Clio Payments?


  • Can you receive an overpayment using Clio Payments?
  • If you are overpaid on an invoice where does the excess money go?


  • Clio Manage

Additional Information:

  • For information on how to pay a Bill using an Operating Account Credit, see here.
  • For information on how to refund a Clio Payments transaction, see here.


No, you cannot receive an overpayment using Clio Payments. The payment link will only accept up to the outstanding balance of the invoice. This is the same if you’re getting a payment for one bill or using the multiple bill payment option.

In the case that another payment was made in error while a previous payment was still pending, the excess funds will be placed in the Client's Operating Account.

Was this article helpful?
This information is confusing or wrong
This isn't the information that I was looking for
I don't like this functionality