- Can you receive an overpayment using Clio Payments?
- If you are overpaid on an invoice where does the excess money go?
- Clio Manage
- For information on how to pay a Bill using an Operating Account Credit, see here.
- For information on how to refund a Clio Payments transaction, see here.
No, you cannot receive an overpayment using Clio Payments. The payment link will only accept up to the outstanding balance of the invoice. This is the same if you’re getting a payment for one bill or using the multiple bill payment option.
In the case that another payment was made in error while a previous payment was still pending, the excess funds will be placed in the Client's Operating Account.