This article may be out of date!
Visit the New Knowledge Center

Why is My After Tax Total Not Correct on My Bill?

Objective:

  • When viewing my Bill, the line item total does not reflect the tax calculation applied
  • Tax total not showing on the bill theme

Environment:

  • Clio Manage

Answer:

The Total with Tax may not be showing on your Bill Theme. To fix this: 

  1. Navigate to Settings > Billing > Bill Themes
  2. Click on the graphic of the Bill Theme you would like to edit
  3. Click Matter in the upper-left-hand column >
  4. Click Services/Combined Orderings in the next menu
  5. Click Expense Orderings in the next menu
  6. Ensure that Total with Tax is in the showing column

Was this article helpful?
This information is confusing or wrong
This isn't the information that I was looking for
I don't like this functionality