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Why is My After Tax Total Not Correct on My Bill?

Objective:

  • When viewing my Bill, the line item total does not reflect the tax calculation applied

Environment:

  • Clio Manage

Answer:

The Total with Tax may not be showing on your Bill Theme. To fix this: 

  1. Navigate to Settings > Billing > Bill Themes
  2. Click on the graphic of the Bill Theme you would like to edit
  3. Click Matter in the upper-left-hand column >
  4. Click Services/Combined Orderings in the next menu
  5. Click Expense Orderings in the next menu
  6. Ensure that Total with Tax is in the showing column

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